The 6 Stages of Practice
Wherever you are in your practice-building journey, small changes can make a big difference. Use this article to help you figure out which stage you’re at and what your next steps could be.
The Secret to Time Management for a Successful Practice
Everyone I’ve worked with through mentoring and on the Radiant Business courses has initially expressed disbelief or resistance to reducing their practice days. BUT, once they try it they tell me they wish they had done it before!
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It’s Not Just About Being The Cheapest
We all make choices about what we want to spend our money on, and we all have choices about what we buy (or don’t). And we don’t always go for the cheapest option.
The 5 Love Languages of Client Communication
I learned a lot about client communication from reading the 5 love languages by Gary Chapman. I’ve explored ways to include all styles of caring into my practice and feel that it helps me make good connections with people from the start.
How to Set Better Boundaries
My ‘Word for the Year’ in 2020 was ‘Boundaries’. My word for 2021 is ‘Sustainable’. Practicing sustainably involves putting boundaries into place. Here are my plans to help me do that.
How Clear and Thoughtful Customer Service Attracts and Retains Clients
Exceptional service is a must for a small service-based businesses like homeopathy. It is one of the ways we bring value for our clients.
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A System To Get You Out Of ‘Email Overwhelm’
One of my favourite topics is email overwhelm.
We pop into our email to retrieve something that we need and oops, an hour has gone before we know it…
Late Cancellations – a step-by-step guide
My step-by-step guide on why you need a cancellation policy, how to manage cancellations and how you can implement a system I use with my clients.
Why I Recommend Timely
As homeopaths, we love helping people. Our client work is the focus of our business and we want to make sure that we provide a personal service. However, part of our work will mean implementing a reliable booking system.
Simple Branding Tips
Do you think of yourself as a brand? No? Well, you might need to reframe that a little.
You have your own way of being. What you wear, where you go, what you think about and read. That’s you.