Maya Angelou Quote

The 5 Love Languages of Client Communication

I learned a lot about client communication from reading the 5 love languages by Gary Chapman. I’ve explored ways to include all styles of caring into my practice and feel that it helps me make good connections with people from the start.

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Your Radiant Business Diary

How to Avoid Late Cancellations

Do you increasingly find yourself on the receiving end of requests for late cancellations and no shows due to your clients’ busy schedules? Or their kids’ parties and other commitments? It’s really hard to manage that. On one hand, we want to be understanding. We know how it feels to be busy. On the other hand we don’t want to find ourselves with gaps in our schedule or our income stream. We also want to keep our clients on track with their treatment. Read more about what you can do to avoid late cancellations (most of the time, anyway.)

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Maya Angelou Quote

5 ‘Growth Activities’ to Help More Clients Connect With You Online

If you’re getting new clients through word of mouth and your practice has a consistent number of bookings each week, then that’s great!

If, however, you have lots of people one week and only one or two the next — or you just aren’t very busy at all — then you probably need to focus on what I call ‘growth’ activities.

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Blue Flatlay

How to Transform Enquiries Into Bookings

When you are speaking to a potential client on the phone, take your time. It is an opportunity for them to decide whether they want to work with you. It’s important to be honest and open about what they can expect from homeopathy and from working with you.

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