Articles

5 Languages of Client Communication

5 Languages of Client Communication

I learned a lot about client communication from reading the 5 love languages by Gary Chapman. I’ve explored ways to include all styles of caring into my practice and feel that it helps me make good connections with people from the start.

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How to avoid late cancellations

How to avoid late cancellations

Do you increasingly find yourself on the receiving end of requests for late cancellations and no shows due to your clients’ busy schedules? Or their kids’ parties and other commitments? It’s really hard to manage that. On one hand, we want to be understanding. We know how it feels to be busy. On the other hand we don’t want to find ourselves with gaps in our schedule or our income stream. We also want to keep our clients on track with their treatment. Read more about what you can do to avoid late cancellations (most of the time, anyway.)

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How to transform enquiries into bookings

How to transform enquiries into bookings

When you are speaking to a potential client on the phone, take your time. It is an opportunity for them to decide whether they want to work with you. It’s important to be honest and open about what they can expect from homeopathy and from working with you.

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How to find more hours in the week

How to find more hours in the week

Everyone I’ve worked with through mentoring and on the Radiant Business courses has initially expressed disbelief or resistance to reducing their practice days. BUT, once they try it they tell me they wish they had done it before!

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Your Annual Review | What’s working for you?

Your Annual Review | What’s working for you?

When did you last take time to review your practice. If there were no obstacles to your success, what is your highest ambition for yourself as a homeopath? (Be bold, don’t play small). Set yourself a goal. What is the first step you can take towards it? Do that.

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You, but on a really good day

You, but on a really good day

Do you think of yourself as a brand? No? Well, you might need to reframe that a little. You have your own way of being. What you wear, where you go, what you think about and read. That’s you.

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